Cookie Policy

A cookie is a piece of information which a website transfers to the cookie file of the browser on your computer. The browser saves the information and sends it back to the website server whenever the browser returns to the website.

A cookie will typically contain the name of the domain (internet location) from which the cookie has come, the "lifetime" of the cookie (i.e. when does it expire), and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

  • Session cookies which are temporary cookies that remain in the cookie file of your browser until you leave the site.
  • Persistent cookies which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help websites to arrange content to match your preferred interests more quickly and are used by many major websites.

How we use cookies on our site and what information we collect

Session cookies

We use session cookies:

  • To allow you to carry information across pages of our site and avoid having to re-enter information.
  • To compile statistics that allow us to understand how users use our site and to help us improve the structure of our website.

Persistent cookies

We use persistent cookies:

  • To display your name and points balance each time you access our site (using the "Remember me" cookie).
  • To pre-complete your Nectar collector number when you logon to our website (using the "Remember me" cookie).
  • We may use other persistent cookies from time to time to help us recognise you as a unique visitor when you return to our website and to monitor your use of our website. This will allow us to tailor the content of certain areas of our site and offer you promotions that match your preferred interests.

Please note that the use of any information we collect through the use of session cookies and persistent cookies shall be subject to our Policy on Privacy and Data Protection.

Cookies and Nectar eStores

When you shop through Nectar eStores (external link) the companies who assist us with the operation of Nectar eStores place a persistent cookie on your computer which enables us to track any purchases you make with our participating retailers and award points accordingly.  If you do not have such persistent cookies enabled on your computer you will not be able to earn points through Nectar eStores.

Use of web beacons

Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are used to track the effectiveness of a particular campaign.

Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Please note: if you disable the cookies in your browser which are used to track your purchases through Nectar eStores, you will not be able to earn points when you shop through Nectar eStores.

There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:

  • Open 'Windows Explorer'
  • Click on the 'Search' button on the tool bar
  • Type "cookie" into the search box for 'Folders and Files' 
  • Select 'My Computer' in the 'Look In' box
  • Click 'Search Now'
  • Double click on the folders that are found
  • 'Select' any cookie file
  • Hit the 'Delete' button on your keyboard

If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.

You can turn off the "Remember me" persistent cookie (within which we store your Nectar collector number) at any time by visiting the "Your Account" section and selecting "Change data choices" and "online preferences" and then unticking the "Remember me" box.