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*Exceptions apply - see Important information for details.
Nectar points are awarded on qualifying transactions completed online on the retailer’s site, only when accessed exclusively from Nectar.com. Unless specified otherwise, points will be awarded within 60 days of delivery.
Nectar points are awarded by Nectar and not the retailer so please contact us if you believe points have been incorrectly awarded to your account or if you believe you are due Points which have not been issued. However, retailers only keep transactional information for up to 6 months and therefore we are only able to investigate unissued Points, and then issue the points (if applicable), within 6 months from the date of transaction.
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Should you have any further questions, please read the FAQs.