Contact us
Need help logging in?
You can chat online with one of our support team (you will need your Nectar card number). They are available 8am-8pm Monday to Friday, 9am-5pm weekends and bank holidays.
Question about something else?
Check our FAQs for help with common questions about Nectar and our website.
Call us
Our helpline team are available on 0844 811 0 811, 8am-8pm Monday to Friday and 9am-5pm weekends and bank holidays.
Write to us
You can post your enquiry to us at:
Freepost RRXL-TGET-CGZX, Nectar, Clipper Boulevard, Dartford, DA2 6QB.
Specific requirements
Nectar is pleased to assist Collectors with specific requirements. The Nectar Helpline is also available through BT/RNID TypeTalk. For Collectors who are blind or partially sighted, please call the Nectar Helpline on 0844 811 0 811 to request the following:
- Terms and conditions and regular points updates in large print
- Terms and conditions and points updates in Braille
We regret we're unable to offer our registration form in Braille. If you require any further assistance, please contact us through the most appropriate channel for you.
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